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ENESComing soon
Now onboarding pilot firmsLegal answering service

Legal answering service that runs your intake 24/7.

Velzia answers every call to your firm, asks your intake questions in English or Spanish, books the consultation and sends you a summary. About $0.50 a minute on the Firm plan.

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  • 24/7
  • English & Spanish
  • Setup done with you
  • Keep your number

Call summary · Sample

New PI lead, booked

2:10 a.m. · 3 min 12 s
Caller
Marisol Vega · (512) 555-0147
Language
Spanish switched from English
Practice area
Personal injury · auto
Urgency
High · ER visit tonight
Key facts
Rear-ended about 1 hour ago. Neck pain. Has the other driver's insurance card.
Conflict check
Kevin DoyleMarisol Vega
Consultation
Wed, 9:30 a.m. · caller’s preferred time
Emailed to your team Transcript attached
The problem

Every missed call is a case someone else signs.

People call a lawyer when something just went wrong. If they reach voicemail, they often call the next name in the search results.

  • New caller · (512) 555-0114Hung up at voicemail
  • New caller · (512) 555-0162Line busy, no message
  • New caller · (512) 555-0147After hours, no message
  • New caller · (512) 555-0189Hung up at voicemail
  • New caller · (512) 555-0103After hours, no message

Example night, fictional calls.

How it works

Answered, screened, booked.

Forward your line. Velzia handles the first conversation the way your best intake person would.

  1. Forward your line

    Turn on call forwarding from the number you already have: all calls, after hours, or only when nobody picks up.

    Forward to(512) 555-0199
    WhenNo answer after 4 rings
    Forwarding on

  2. Velzia answers and runs intake

    It says it is a virtual assistant, asks your questions in English or Spanish, and flags anything urgent.

    LanguageEN → ES
    Questions6 of 6 answered
    UrgencyHigh

  3. You get the summary, the booking and the transcript

    After every call: a written summary and the full transcript in your inbox. Calendar and CRM connections are on our roadmap.

    SummarySent 2:10 a.m.
    ConsultationWed 9:30 a.m.
    Emailed to your team
Intake by practice area

Your questions, for every kind of case.

Pick a practice area. See the questions, the urgency rule, and a Spanish call with its English meaning.

Intake questions · Personal injury

Accidents, injuries and insurance, captured the same way every time.

  1. When and where did it happen?Date, location, police report
  2. Was anyone hurt, and have you seen a doctor?Injuries, ER visit, treatment
  3. Who was the other party, and who insures them?Names for your conflict check

Flags as urgent: a hospital stay, or a filing deadline you set.

Sample transcript · Personal injuryEN / ES
VelziaWere you or anyone else hurt?
CallerMe duele la espalda. Fui al hospital anoche.My back hurts. I went to the hospital last night.
Velzia¿Tiene el nombre de la otra persona o de su aseguradora?Do you have the other person's name or their insurer?
CallerSí, se llama Janet Price.Yes, her name is Janet Price.

Fictional example. You write the questions; Velzia asks them in the caller's language.

Summary sent in EnglishPersonal injury
Old way vs. Velzia

Live answering vs. Velzia.

The old way

Live answering service

  • $1.89–$5.00 a minute on published plans
  • A message: name, number, “please call back”
  • Spanish can cost extra or need a separate line
  • Notes arrive later, in their format

With Velzia

Velzia

  • About $0.50 a minute on the Firm plan
  • Your full intake, asked the same way on every call
  • Switches to Spanish mid-call
  • Summary and transcript after every call
Pricing

Plans from $149 a month, with minutes included.

About $0.50 a minute on the Firm plan when you use all 600 minutes. Extra minutes $0.45. Plans open after the pilot.

Solo$149200 minutes
Firm$299600 minutes
Pro$5491,500 minutes
Apply for the pilot

See all plans

FAQ

Questions, answered.

Still unsure? Email hello@velzia.ai and a person will answer.

How is Velzia different from a live answering service?

A live answering service usually takes a message. Velzia runs your intake questions, books the consultation and sends a structured summary, for about $0.50 a minute on the Firm plan.

Can it screen out calls that aren't new cases?

Yes. You tell Velzia which calls are new leads, existing clients, vendors or spam. Each gets the handling you choose.

Does it give legal advice?

No. It collects facts and books the consultation. Legal questions go to an attorney.

Will callers know it's AI?

Yes. Velzia says it is the firm's virtual assistant in its first sentence.

Can I keep my number?

Yes. You forward your existing number. Nothing changes for your callers.

Pilot program

Answer every call, day or night.

We are onboarding a small group of pilot law firms and set everything up with you.

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