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ENESComing soon
Now onboarding pilot firmsAfter-hours answering service

After-hours answering service for the calls that come at night.

Velzia answers when your office is closed, checks each call against your urgency rules and marks the urgent ones. Everything else waits in a summary for the morning. Live transfer and texts to your on-call attorney are planned.

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  • 24/7
  • English & Spanish
  • Setup done with you
  • Keep your number
  • Answered · (214) 555-0133Car accident · booked Thu 9:30 a.m.
  • Answered · (214) 555-0178Custody question · summary sent
  • Urgent · (214) 555-0190Arrest tonight · marked urgent

Sample night with Velzia on. Fictional calls.

The problem

Arrests, accidents and detentions don't wait for 9 a.m.

The calls that matter most often come after hours. By morning, many of those callers have signed with someone who picked up.

  • New caller · (713) 555-0117After hours, no message
  • New caller · (713) 555-0131Hung up at voicemail
  • New caller · (713) 555-0148Left a message, arrest tonight
  • New caller · (713) 555-0156After hours, no message
  • New caller · (713) 555-0169Hung up at voicemail

Example night, fictional calls.

How it works

Nights, weekends, holidays.

Forward calls after hours only. Your team keeps the day.

  1. Forward your line

    Turn on call forwarding from the number you already have: all calls, after hours, or only when nobody picks up.

    Forward to(512) 555-0199
    WhenNo answer after 4 rings
    Forwarding on

  2. Velzia answers and runs intake

    It says it is a virtual assistant, asks your questions in English or Spanish, and flags anything urgent.

    LanguageEN → ES
    Questions6 of 6 answered
    UrgencyHigh

  3. You get the summary, the booking and the transcript

    After every call: a written summary and the full transcript in your inbox. Calendar and CRM connections are on our roadmap.

    SummarySent 2:10 a.m.
    ConsultationWed 9:30 a.m.
    Emailed to your team
Urgency router

Every night call, sent where it belongs.

Pick a fictional night call to see how your rules route it.

Night calls · pick one

What happens next

Live transfer to on-call (planned)Arrest in the last 24 hours. Connected in seconds.
Text to your on-call attorneyHospital visit tonight. Summary attached.
Summary at 8 a.m.Not urgent. Waiting in your inbox when you open.
  • You write the rulesArrests, detention, hospital stays, court dates this week. Plain words, no code.
  • You pick the actionMarked urgent now, or a summary in the morning. Live transfer and texts are planned.
  • Danger comes firstIf a caller says they are in danger, Velzia tells them to call 911 first.
Old way vs. Velzia

Voicemail at night vs. Velzia.

The old way

Voicemail after hours

  • Callers hang up at the beep
  • Urgent calls wait until morning
  • You listen to messages at 8 a.m.
  • No Spanish

With Velzia

Velzia

  • Every call answered, all night
  • Urgent calls marked by your rules
  • A sorted summary waiting at 8 a.m.
  • English and Spanish
Pricing

Plans from $149 a month, with minutes included.

About $0.50 a minute on the Firm plan when you use all 600 minutes. Extra minutes $0.45. Plans open after the pilot.

Solo$149200 minutes
Firm$299600 minutes
Pro$5491,500 minutes
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See all plans

FAQ

Questions, answered.

Still unsure? Email hello@velzia.ai and a person will answer.

Can Velzia answer only after hours?

Yes. Forward calls only outside office hours, or only when nobody picks up. Your team keeps the day.

Who decides what is urgent?

You do. Write rules in plain words, like an arrest in the last 24 hours or a hearing this week.

Will it wake me up for everything?

No. Only calls that match your urgency rules are marked urgent. Everything else waits in a summary for the morning. Live transfer and text alerts are planned.

What if a caller is in danger?

Velzia tells them to call 911 first, then alerts your on-call attorney.

Does it give legal advice at night?

No. It collects facts and books the consultation, day or night.

Pilot program

Answer every call, day or night.

We are onboarding a small group of pilot law firms and set everything up with you.

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